Privacy Policy
At Absolute Technical Services Ltd, we are committed to safeguarding the privacy and security of our clients, website visitors, and partners. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.
1. Information We Collect
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide when communicating with us or using our services.
- Technical and Usage Data: IP address, browser type, device information, pages visited, time spent on our website, and other analytics data collected automatically through cookies and similar technologies.
- Communication Data: Records of correspondence, inquiries, feedback, and any other information you voluntarily submit to us.
2. How We Use Your Information
- To provide, operate, and maintain our services and website.
- To respond to your inquiries, requests, or feedback promptly and effectively.
- To improve our website, services, and customer experience through analytics and feedback.
- To send you important updates, service information, or marketing communications (with your consent, where required).
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: your consent, the necessity to perform a contract with you, compliance with legal obligations, or our legitimate business interests.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential and use it only for the specified purposes. We may also disclose your information if required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your information, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.
7. Your Rights
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Objection: You may object to the processing of your data in certain circumstances.
- Withdrawal of Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Absolute Technical Services Ltd
- Unit 3 Home Farm Industrial Estate, Hunsdon Road, Ware, Hertfordshire, SG12 8LA, UK
- Email: info@absolutetechnical.com
- Phone: 01234 567890
Effective date: 1 January 2025